Let's use Slack as a ticket management system
If your organization uses Slack, most of your communication likely happens there. You might receive work requests via Slack or discover issues during conversations that you want to manage as tickets. Manually converting these into tickets can be a hassle. With luusely, you can convert Slack conversations directly into tickets, simplifying the process.
Just add a 📌 :pushpin: reaction
All you need to do is add the pushpin reaction icon. When you do this, the Slack thread with the reaction icon will be converted into a ticket on luusely.
You can check the ticket list on luusey console
Slack threads with the pushpin icon can be viewed as a ticket list on luusely. You can add status values to tickets to manage progress. When you open a ticket, the thread's content is displayed in the same format as Slack, and you can continue messaging directly from there!
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